Customer Inquiries & Issues
41%- "Issue with scroll"
- "ORDERING MY YEARLY CALENDARS"
- "Make an order"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular AT A GLANCE Phone Number | 1 (800) 880-2472 |
| Average Hold Time | 00:04:17 |
| Average Calls duration | 3 minutes |
| Most Popular AT A GLANCE Email Address | investor.relations@acco.com |
| AT A GLANCE Live Agent Availability | 12% of callers successfully reach a real person |
| Issue Resolution Rate | Low (29% reported full resolution) |
| AT A GLANCE Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 99% phone, 1% email |
| Common Reasons for Contact | Request for information, product/ service, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to AT A GLANCE | First and last name, nothing or address or zip code |
Mailing Addresses:
ACCO UK Limited
Millennium House, 65 Walton Street
Aylesbury, Buckinghamshire, HP21 7QG
England, United Kingdom
Attention: Legal Department
Leitz ACCO Brands GmbH and Co KG
Siemensstraße 64,
70469 Stuttgart, Germany
Attention: Datenschutzbeauftragter (Data Protection Officer)
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.